This research examines whether marketing capabilities explain the indirect nexus between learning orientation and small and medium-sized enterprise (SME) performance. The study employed a quantitative research approach and explanatory research design in finding answers to the set objectives of the study using a structured research questionnaire. This study established that learning orientation-marketing capabilities and marketing capabilities-firm performance linkages are substantial whilst learning orientation-firm performance nexus is weak. Accordingly, marketing capabilities have a partial mediating effect on the relationship between learning orientation and firm performance. Thus, SME managers are entreated to adopt a proactive management philosophy that is typified by a learning orientation posture that supports marketing capabilities initiatives in order to improve performance. Through learning, SME managers would be able to determine the kind of products, price and promotion strategies that resonate well with the target market and hence help improve performance.
机构:
Univ Westminster, Westminster Business Sch, 35 Marylebone Rd, London NW1 5IS, EnglandUniv Westminster, Westminster Business Sch, 35 Marylebone Rd, London NW1 5IS, England
Cacciolatti, Luca
Lee, Soo Hee
论文数: 0引用数: 0
h-index: 0
机构:
Univ Kent, Kent Business Sch, Canterbury CT2 7PE, Kent, EnglandUniv Westminster, Westminster Business Sch, 35 Marylebone Rd, London NW1 5IS, England
机构:
Univ New South Wales, Australian Sch Business, Mkt, Sydney, NSW, AustraliaUniv New South Wales, Australian Sch Business, Mkt, Sydney, NSW, Australia
Ngo, Liem
O'Cass, Aron
论文数: 0引用数: 0
h-index: 0
机构:
Univ Tasmania, Fac Business, Sch Management, Mkt, Hobart, Tas, AustraliaUniv New South Wales, Australian Sch Business, Mkt, Sydney, NSW, Australia