Performance implications of market orientation, marketing resources, and marketing capabilities

被引:64
|
作者
Ngo, Liem [1 ]
O'Cass, Aron [2 ]
机构
[1] Univ New South Wales, Australian Sch Business, Mkt, Sydney, NSW, Australia
[2] Univ Tasmania, Fac Business, Sch Management, Mkt, Hobart, Tas, Australia
关键词
market orientation; marketing resources; marketing capabilities; competitive capability theory;
D O I
10.1080/0267257X.2011.621443
中图分类号
F [经济];
学科分类号
02 ;
摘要
Drawing on the competitive capability theory, this paper examines how market orientation, marketing resources, and marketing capabilities contribute to firm performance. The empirical results show that being market oriented influences the level of marketing resources firms possess and the capability to deploy such resources. The findings show marketing resources and marketing capabilities are significant drivers of firm performance, and their impact is greater when they are complementary to each other.
引用
收藏
页码:173 / 187
页数:15
相关论文
共 50 条
  • [1] MARKET ORIENTATION, MARKETING CAPABILITIES, AND FIRM PERFORMANCE
    Morgan, Neil A.
    Vorhies, Douglas W.
    Mason, Charlotte H.
    [J]. STRATEGIC MANAGEMENT JOURNAL, 2009, 30 (08) : 909 - 920
  • [2] Market orientation in a multiple stakeholder orientation context: implications for marketing capabilities and assets
    Greenley, GE
    Hooley, GJ
    Rudd, JM
    [J]. JOURNAL OF BUSINESS RESEARCH, 2005, 58 (11) : 1483 - 1494
  • [3] Effect of Market Orientation on Business Performance in MSMEs as Mediating by Dinamic Marketing Capabilities
    Riswanto, Ari
    Hurriyati, Ratih
    Wibowo, Lili Adi
    Gaffar, Vanessa
    [J]. QUALITY-ACCESS TO SUCCESS, 2019, 20 (172): : 78 - 83
  • [4] A Research on Linking Marketing Capabilities to Marketing Strategy: Implications for Firm Performance
    Saleh, Alharbi Adel M.
    Wang Aimin
    Obrenovic, Bojan
    Nishanov, Begzod
    [J]. PROCEEDINGS OF THE 13TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I & II, 2016, : 149 - 152
  • [5] Revisiting the relationship between marketing capabilities and firm performance: The moderating role of market orientation, marketing strategy and organisational power
    Cacciolatti, Luca
    Lee, Soo Hee
    [J]. JOURNAL OF BUSINESS RESEARCH, 2016, 69 (12) : 5597 - 5610
  • [6] Market orientation and performance of export ventures: the process through marketing capabilities and competitive advantages
    Janet Y. Murray
    Gerald Yong Gao
    Masaaki Kotabe
    [J]. Journal of the Academy of Marketing Science, 2011, 39 : 252 - 269
  • [7] Market orientation and hotel performance: investigating the role of high-order marketing capabilities
    Alnawas, Ibrahim
    Hemsley-Brown, Jane
    [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 31 (04) : 1885 - 1905
  • [8] Adaptive marketing capabilities, market orientation, and international performance: the moderation effect of competitive intensity
    Reimann, Caroline Kalil
    Pereira de Oliveira Carvalho, Fernando Manuel
    Duarte, Marcelo Pereira
    [J]. JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, 2022, 37 (12) : 2533 - 2543
  • [9] Market orientation and performance of export ventures: the process through marketing capabilities and competitive advantages
    Murray, Janet Y.
    Gao, Gerald Yong
    Kotabe, Masaaki
    [J]. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 2011, 39 (02) : 252 - 269
  • [10] Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance
    Leonidou, Leonidas C.
    Leonidou, Constantinos N.
    Fotiadis, Thomas A.
    Zeriti, Athina
    [J]. TOURISM MANAGEMENT, 2013, 35 : 94 - 110