Software Quality Assessment Standards and Metrics: A Systematic Literature Review

The paper presents results of performing a systematic literature review process aiming to answer which ISO standards and metrics are used for software quality assessment and which are their area of application. The review was performed on 696 original scientific studies. After applying inclusion criteria, 32 papers were filtered that dealt with this topic. Results of performed review were 8 identified software quality standards with different areas of application. Also, 62 metrics were identified for software quality assessment with corresponding software quality attributes. These metrics are divided into two groups for product quality assessment and for quality in use assessment. In the context of product quality 42 metrics were identified and 20 metrics for quality in use assessment.