A Manual: Developing Artificial Social Intelligence (ASI) Lite-Scale for Service Robots

被引:2
|
作者
Song, Christina Soyoung [1 ]
Jo, Bruce W. [2 ]
Kim, Youn-Kyung [3 ]
Park, Soo-hee [4 ]
机构
[1] Illinois State Univ, Dept Family & Consumer Sci, Fash Design & Merchandising, Normal, IL 61761 USA
[2] Tennessee Technol Univ, Dept Mech Engn, Cookeville, TN 38505 USA
[3] Univ Tennessee, Dept Retail Hospitality & Tourism Management RHTM, Knoxville, TN 37996 USA
[4] Tennessee State Dept Educ, Off Dist & Sch, Nashville, TN 37243 USA
来源
关键词
Robots; Social intelligence; Interviews; Surveys; Service robots; Particle measurements; Educational robots; Acceptability and trust; emotional robotics; service robotics; social Human-Robot Interaction (HRI); USER ACCEPTANCE;
D O I
10.1109/LRA.2024.3408508
中图分类号
TP24 [机器人技术];
学科分类号
080202 ; 1405 ;
摘要
The manifestation of "Artificial Social Intelligence (ASI)" stands as a cornerstone of a social robot system development that influences users' interactions and experiences overall in the ever-evolving landscape of user-centric Human-Robot Interaction (HRI). Recognizing the pivotal need to evaluate a socially interactive system accurately, this paper presents a unidimensional-scale measurement of ASI that measures a focused dimension of users' perceived social intelligence in a robot, minimizes participants' fatigue to generate higher response rates, maximizes the ability to conduct user-friendly research, and enhances the ease of interpreting the results that makes it more accessible to a diverse audience. Employing a cross-disciplinary literature review, personal interviews (n = 14), and large-scale surveys (n = 2,358) consisting of its five video-based stimuli data collection process, this study adhered meticulously to numerous scale measurement procedures to develop an "ASI Lite-Scale" and validated it with multiple tests, including Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), and Exploratory Graph Analysis (EGA), assessment tests of convergent, discriminant, and nomological validity, and multi-group measurement invariance analysis to establish its robustness and ability to be generalized. This study of ASI Lite-Scale provides a structured scale development manual to help fellow researchers employ this methodology and reach a wider readership, thereby fostering the development of validated scale measurements in the field of HRI.
引用
收藏
页码:7158 / 7165
页数:8
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