A conceptual digital policy framework via mixed-methods approach: Navigating public value for value-driven digital transformation

This study is grounded in the understanding that the potential of digital technologies contributes to digital transformation and public value creation, primarily by enhancing information sharing and cooperation. Empirical analysis of policy reports on digital transformation has enabled key topics to be identified, revealing their linkages to core initiatives associated with public values. Through this examination, we underscore the significance of strategic support within digital transformation policies, wherein (emerging) digital technology serves not only as an enabling infrastructure for public administration but also as a catalyst for progress. Leveraging these insights, we propose recommendations for policy groups and identify priority initiatives that can be useful for planning complex digital policies aimed at achieving digital transformation.