Influence of Personality and Communication Behavior of a Conversational Agent on User Experience and Social Presence in Augmented Reality

被引：0

作者：

Koleva, Katerina ^{[1
]}

Vergari, Maurizio ^{[1
]}

Kojic, Tanja ^{[1
]}

Moeller, Sebastian ^{[1
,2
]}

Voigt-Antons, Jan-Niklas ^{[3
]}

机构：

[1] TU Berlin, Qual & Usabil Lab, Berlin, Germany

[2] German Res Ctr Artificial Intelligence DFKI, Berlin, Germany

[3] Hamm Lippstadt Univ Appl Sci, Immers Real Lab, Hamm, Germany

来源：

2024 IEEE CONFERENCE ON VIRTUAL REALITY AND 3D USER INTERFACES ABSTRACTS AND WORKSHOPS, VRW 2024 | 2024年

关键词：

Human-centered computing; Human computer interaction (HCI); Interaction paradigms; Mixed/augmented reality; Interaction design;

D O I：

10.1109/VRW62533.2024.00261

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

A virtual embodiment can benefit conversational agents, but it is unclear how their personalities and non-verbal behavior influence the User Experience and Social Presence in Augmented Reality (AR). We asked 30 users to converse with a virtual assistant who gives recommendations about city activities. The participants interacted with two different personalities: Sammy, a cheerful blue mouse, and Olive, a serious green human-like agent. Each was presented with two body languages - happy/friendly and annoyed/unfriendly. We conclude how agent representation and humor affect User Experience aspects, and that body language is significant in the evaluation and perception of the AR agent.

引用

页码：929 / 930

页数：2

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