Impact of Trust on the Relationship between Relational Risk Management and Collaborative Engagement

The study aims to investigate the impact of relational risk management (GRR) on collaborative engagement (EC) with business partners and to test trust (CONF) as a mediator of this relationship. A survey was used, with an electronic questionnaire, applied to managers of companies. Data were analyzed using Structural Equation Modeling, operationalized through SmartPLS 3.2.6 software. The obtained results indicate that all items of the measurement model presented factor loadings greater than 0.72 and that the confidence intervals (IC- 95%) were significant, confirming the proposed model with indicators representing the constructs. The findings showed a positive and significant relationship between GRR and CONF with EC. As a contribution, it is demonstrated that risk management and trust are relevant aspects for partners to engage collaboratively, reinforcing the need to manage risks to maximize benefits generated with the relationship.