Building capabilities for software development firm competitiveness: The role of intellectual capital and intra-firm relational capital

被引：0
|
作者：
Madhavaram S. [1 ]
Appan R. [2 ]
Manis K.T. [3 ]
Browne G.J. [2 ]
机构：
[1] Area of Marketing and Supply Chain Management, Rawls College of Business, Texas Tech University, Lubbock, 79409, TX
[2] Area of Information Systems & Quantitative Sciences, Rawls College of Business, Texas Tech University, Lubbock, 79409, TX
[3] Department of Marketing, College of Business, New Mexico State University, Las Cruces, 88003, NM
来源：
Information and Management | 2023年 / 60卷 / 02期
关键词：
Capabilities; Innovative capability; Intellectual capital; Intra-firm relational capital; Software development capability; Software development firm competitiveness; Theory of capability building;
D O I：
10.1016/j.im.2022.103744
中图分类号：
学科分类号：
摘要：
Software is critical to nearly every organization's performance and can create value for all organizational functions. Given that software development firms that create solutions for client organizations are by necessity constantly seeking competitive advantage, the central objective of this research was to investigate the impact of capability building on software development firm competitiveness. Developing software is a knowledge-intensive and often complex process that requires internal exchanges among knowledgeable and capable employees within the firm. Accordingly, for software development firms, capability building is critical for competitive advantage. This research draws from capability, intellectual capital, and relational capital research streams and develops an intra-firm relational capital to intellectual capital model of capability building for software development. Analyses of data from key informants of 200 software development firms provide strong support for our model. We discuss the implications of our research for the competitiveness of software development firms for capability, intellectual capital, and relational capital theories and for firm practices. © 2022
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