TELEPHONE TRIAGE IN THE OFFICE SETTING

被引：8
|
作者：
KELLEY, M [1 ]
MASHBURN, J [1 ]
机构：
[1] EMORY UNIV,NELL HODGSON WOODRUFF SCH NURSING,ATLANTA,GA 30322
来源：
JOURNAL OF NURSE-MIDWIFERY | 1990年 / 35卷 / 04期
关键词：
D O I：
10.1016/0091-2182(90)90118-O
中图分类号：
R47 [护理学];
学科分类号：
1011 ;
摘要：
During a six-month period in 1988, two nurse-midwives documented the telephone calls they received in an OB/GYN/CNM practice. Calls were then tallied and categorized for analysis. A discussion of the numbers and types of calls is presented as well as a review of the literature on telephone triage/management. © 1990.
引用
收藏
页码：245 / 251
页数：7
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