An objective structured teaching exercise (OSTE) for preceptor development

Purpose: To pilot test an objective structured teaching exercise (OSTE) to determine its feasibility and acceptability as a preceptor development method. Methods: Phase I: A comprehensive training needs analysis was conducted. Data from a survey of pharmacy practice preceptors as well as students' evaluations of preceptors were analyzed using qualitative and descriptive methods. Preceptor training needs amenable to the OSTE format were identified. Phase II: Three OSTE cases were developed. A pre/post-OSTE survey measured preceptor reaction to the method and preceptor performance on each OSTE case was observed. Welch's 1-test was used to assess the differences between mean responses of preceptors on the pre/post-OSTE survey. Results: Phase I: Needs analysis suggested that preceptors needed more training when communicating feedback to learners in three situations: (1) a poor or failing evaluation, (2) an observed patient encounter involving an over-the-counter recommendation, and (3) an observed patient counseling session regarding metered-dose inhaler use. In all, 15 preceptors participated in the OSTE. Preceptor confidence in performing the skills practiced during the OSTE significantly improved. Preceptors reported that OSTE is an effective method to enhance feedback skills. Conclusion: OSTE is an effective and well-received method for training pharmacy preceptors. (C) 2015 Elsevier Inc. All rights reserved.