REASSESSING USER NEEDS

被引：0
|
作者：
HARRIS, DE
机构：
[1] Messiah College, Grantham, Pennsylvania
来源：
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE | 1994年 / 45卷 / 05期
关键词：
D O I：
10.1002/(SICI)1097-4571(199406)45:5<331::AID-ASI8>3.0.CO;2-L
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
To determine computing needs, Information Services (IS) surveyed and interviewed a random sample of campus users. Results indicated that IS dealt most with the ''power users'' for the campus. In interpreting the findings, management concluded that IS products and services must be targeted at upgrading the user literacy level. The survey included recommendations for both academic and administrative computing and suggestions for management actions, including restructuring. Network enhancements addressed certain identified needs.
引用
收藏
页码：331 / 334
页数：4
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