THE ASSOCIATION OF QUALITY, RISK, SACRIFICE, SATISFACTION, AND LOYALTY AT THE DESTINATION LEVEL: A STRUCTURAL MODEL

被引:4
|
作者
Hossain, Md Enayet [1 ]
Quaddus, Mohammed [2 ]
Shanka, Tekle [2 ]
机构
[1] Rajshahi Univ, Dept Mkt, Rajshahi 6205, Bangladesh
[2] Curtin Univ, Sch Mkt, Perth, WA 6845, Australia
来源
TOURISM ANALYSIS | 2015年 / 20卷 / 04期
关键词
Quality; Risk; Satisfaction; Sacrifice; Loyalty;
D O I
10.3727/108354215X14400815080406
中图分类号
F [经济];
学科分类号
02 ;
摘要
The main purpose of this study was to explore empirically the association of quality, risk, sacrifice, satisfaction, and loyalty. Initially a conceptual model was proposed cultivating literature and then contextualized via field study. The analysis was done based on 602 samples collected from Cox's Bazar, Bangladesh, using a Likert scale. The Partial Least Square-based Structure Equation Modeling approach was used for data analysis. The outcome presented a strong association among the constructs. This study demonstrates an important contribution to the body of knowledge in the area of tourism destinations' management and marketing, and suggests important implications to both practitioners and academics.
引用
收藏
页码:381 / 397
页数:17
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