ANTECEDENTS OF INTERGROUP CONFLICT IN MULTIFUNCTIONAL PRODUCT DEVELOPMENT TEAMS - A CONCEPTUAL-MODEL

被引：65
|
作者：
PELLED, LH
ADLER, PS
机构：
[1] Department of Management and Organization, School of Business Administration, University of Southern California, Los, Angeles
来源：
IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT | 1994年 / 41卷 / 01期
关键词：
D O I：
10.1109/17.286322
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Multifunctional teams are an increasingly popular way of organizing product development. While a considerable body of research has addressed process-related challenges facing teams in general, there is a relative lack of clarity on the specific challenges confronting multifunctional product development teams. This paper therefore elaborates on the challenge of intergroup conflict in multifunctional product development teams, proposing a model that explains how functional diversity within such teams can lead to task and emotional intergroup conflict. The model is developed through a synthesis of organizational behavior and social psychology literature, and illustrative examples are drawn from interviews with members of five teams in three manufacturing firms.
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页码：21 / 28
页数：8
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