FUNCTIONAL DESIGN AND IMPLEMENTATION PROPOSAL OF A TOOL TO SUPPORT COLLABORATIVE KNWOLEDGE BUILDING

This article describes the process of conceptualization and functional design of an electronic forum, which aims to facilitate learning processes based on communication, but also on collaboration and social knowledge building, and their monitoring and evaluation. The experience is based on an innovation project involving the design, development and pilot implementation of an asynchronous communication tool, in the context of the Open University of Catalonia (UOC) virtual campus. The design of the tool is based on the analysis of different reference models regarding the use of technology to support collaborative learning and social knowledge building processes. In parallel, and after analyzing some models for the study of collaborative knowledge building processes in virtual environments, the article presents a proposal for the analysis and assessment of such processes mediated by asynchronous communication tools similar to the one designed.