Servitization: Its preferred organization and impact on firm performance

被引：8
|
作者：
Li, Huashan [1 ]
Tian, Guyang [2 ]
Tian, Yezhuang [1 ]
机构：
[1] Harbin Inst Technol, Sch Management, 2H Bldg,2 Yikuang St, Harbin, Heilongjiang, Peoples R China
[2] Harbin Normal Univ, Limin Econ & Technol Dev Zone, Sch Management, Harbin, Heilongjiang, Peoples R China
来源：
HUMAN SYSTEMS MANAGEMENT | 2018年 / 37卷 / 02期
基金：
中国国家自然科学基金;
关键词：
Servitization; organizational characteristics; basic services; advanced services;
D O I：
10.3233/HSM-18302
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This article addresses the performance implication of servitization and the configuration of servitization and organizational characteristics. We propose hypotheses regarding the relation between two types of servitization (basic services vs. advanced services) and firm performance, and how organizations' decision-making features moderate these relations. Hypotheses are tested based on a survey of 931 plants from 22 countries. The results show that the advanced services (ADS) improve market, financial, and operational performance, while the basic services (BAS) only improve market performance. In addition, the positive relation between the ADS and firm performance is stronger in organizations with a participative and decentralized decision-making process.
引用
收藏
页码：181 / 193
页数：13
相关论文
共 50 条
  • [41] Getting CFO on board - its impact on firm performance and earnings quality
    Duong, Lien
    Evans, John
    Truong, Thu Phuong
    [J]. ACCOUNTING RESEARCH JOURNAL, 2020, 33 (02) : 435 - 454
  • [42] A worldwide sectorial analysis of sustainability reporting and its impact on firm performance
    Al Hawaj, Abdulla Yusuf
    Buallay, Amina Mohamed
    [J]. JOURNAL OF SUSTAINABLE FINANCE & INVESTMENT, 2022, 12 (01) : 62 - 86
  • [43] Social media adoption and its impact on firm performance: the case of the UAE
    Ahmad, Syed Zamberi
    Abu Bakar, Abdul Rahim
    Ahmad, Norita
    [J]. INTERNATIONAL JOURNAL OF ENTREPRENEURIAL BEHAVIOR & RESEARCH, 2019, 25 (01): : 84 - 111
  • [44] Moderating role of ESG disclosures and its impact on firm financial performance
    Inamdar, Mohd Merajuddin
    [J]. QUARTERLY REVIEW OF ECONOMICS AND FINANCE, 2024, 97
  • [45] SIGNIFICANCE OF JUST IN TIME METHOD AND ITS IMPACT ON FIRM'S PERFORMANCE
    Divincova, Alexandra
    [J]. AKTUALNE PROBLEMY PODNIKOVEJ SFERY 2013, 2013, : 72 - 76
  • [46] Organization capital, tournament incentives and firm performance
    Boubaker, Sabri
    Hasan, Mostafa Monzur
    Habib, Ahsan
    [J]. FINANCE RESEARCH LETTERS, 2022, 46
  • [47] Organization capital, tournament incentives and firm performance
    Boubaker, Sabri
    Hasan, Mostafa Monzur
    Habib, Ahsan
    [J]. FINANCE RESEARCH LETTERS, 2022, 46
  • [48] ORGANIZATION ENVIRONMENT INTERACTION PATTERNS AND FIRM PERFORMANCE
    DOUGLASS, ME
    [J]. MANAGEMENT INTERNATIONAL REVIEW, 1976, 16 (01) : 79 - 87
  • [49] Firm boundaries in servitization: Interplay and repositioning practices
    Huikkola, Tuomas
    Rabetino, Rodrigo
    Kohtamaki, Marko
    Gebauer, Heiko
    [J]. INDUSTRIAL MARKETING MANAGEMENT, 2020, 90 : 90 - 105
  • [50] Organization capital, tournament incentives and firm performance
    Boubaker, Sabri
    Hasan, Mostafa Monzur
    Habib, Ahsan
    [J]. FINANCE RESEARCH LETTERS, 2022, 46
12345