PROCESS-BASED KNOWLEDGE MANAGEMENT: TOWARDS E-GOVERNMENT IN SLOVENIA

The paper's main objective is to present the characteristics of business renovation efforts, the readiness for e-government in Slovenia, and how process-based knowledge management can be used for these purposes. The paper aims to present business rules as the encoded knowledge of corporate business practices. Further, it introduces and views business rules as a subset of business knowledge, as well as a rule-based business activity meta-model functioning as a repository in which we capture, store and manage business rules. The case of a business process management project in a Slovenian ministry, where process modeling and simulation were used extensively, is also presented. The results of the process modeling provide good foundations for business process reengineering as the next step towards e-government.