A REVIEW OF BENCHMARKING LITERATURE - A PROPOSED MODEL FOR IMPLEMENTATION

被引:0
|
作者
CZUCHRY, AJ
YASIN, MM
DORSCH, JJ
机构
[1] E TENNESSEE STATE UNIV,COLL BUSINESS,AFG IND CHAIR BUSINESS & TECHNOL,JOHNSON CITY,TN 37614
[2] E TENNESSEE STATE UNIV,COLL APPL SCI & TECHNOL,JOHNSON CITY,TN 37614
[3] E TENNESSEE STATE UNIV,COLL BUSINESS,DEPT MANAGEMENT & MKT,JOHNSON CITY,TN 37614
关键词
BENCHMARKING PROCESS MODELS; BENCHMARKING; BENEFITS OF BENCHMARKING; COMPETITIVE ANALYSIS;
D O I
暂无
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
This paper presents a generic conceptual benchmarking model which can be applied in manufacturing and service operational environments. The literature dealing with benchmarking was investigated and integrated in the form of a practical model for the implementation of benchmarking. The proposed model and associated framework have both strategic and operational implications for managers as they attempt to gain a competitive advantage in the marketplace.
引用
收藏
页码:27 / 45
页数:19
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