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Supporting knowledge creation with e-mail
被引:15
|作者:
Wickramasinghe, Nilmini
[1
]
Lichtenstein, Sharman
[2
]
机构:
[1] IIT, Stuart Grad Sch Management, Ctr Management Med Technol, 565 W Adams St,Suite 406, Chicago, IL 60607 USA
[2] Deakin Univ, Sch Informat Syst, Burwood, Vic 3125, Australia
关键词:
e-mail;
explicit knowledge;
knowledge creation;
knowledge management;
knowledge spiral;
tacit knowledge;
D O I:
10.1504/IJIL.2006.009565
中图分类号:
C93 [管理学];
学科分类号:
12 ;
1201 ;
1202 ;
120202 ;
摘要:
Currently, Nonaka's (1994) knowledge spiral, and Spender's (1996) and Blackler's (1995) respective frameworks, are considered important for understanding knowledge creation. In this paper, we illustrate how a relatively simple and ubiquitous technology, namely e-mail, can be used to support, enable and even enhance knowledge creation, and thereby actualise these frameworks.
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页码:416 / 426
页数:11
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