Supporting knowledge creation with e-mail

被引：15

作者：

Wickramasinghe, Nilmini ^{[1
]}

Lichtenstein, Sharman ^{[2
]}

机构：

[1] IIT, Stuart Grad Sch Management, Ctr Management Med Technol, 565 W Adams St,Suite 406, Chicago, IL 60607 USA

[2] Deakin Univ, Sch Informat Syst, Burwood, Vic 3125, Australia

来源：

INTERNATIONAL JOURNAL OF INNOVATION AND LEARNING | 2006年 / 3卷 / 04期

关键词：

e-mail; explicit knowledge; knowledge creation; knowledge management; knowledge spiral; tacit knowledge;

D O I：

10.1504/IJIL.2006.009565

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Currently, Nonaka's (1994) knowledge spiral, and Spender's (1996) and Blackler's (1995) respective frameworks, are considered important for understanding knowledge creation. In this paper, we illustrate how a relatively simple and ubiquitous technology, namely e-mail, can be used to support, enable and even enhance knowledge creation, and thereby actualise these frameworks.

引用

页码：416 / 426

页数：11

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