Quality of health care for HIV patients: health professionals' view

被引:0
|
作者
Rosendo da Silva, Richardson Augusto [1 ,2 ,3 ]
Soares da Silva, Ilisdayne Thallita [4 ]
Rosendo da Silva Costa, Danyella Augusto [5 ,6 ]
Rodrigo Holanda, Jose Rebberty [7 ]
Dantas, Sueleide Cristina [8 ,9 ]
Torres, Gilson de Vasconcelos [10 ,11 ]
机构
[1] Univ Fed Rio Grande do Norte, UFRN, Undergrad Program, Natal, RN, Brazil
[2] Univ Fed Rio Grande do Norte, UFRN, Grad Program Nursing, Natal, RN, Brazil
[3] Univ Fed Rio Grande do Norte, PAESE, Res Grp Relief & Epidemiol Practices Hlth & Nursi, Natal, RN, Brazil
[4] Univ Fed Rio Grande do Norte, UFRN, Program Grad Nursing, Natal, RN, Brazil
[5] Univ Fed Rio Grande do Norte, PGENF, UFRN, Grad Program Nursing, Natal, RN, Brazil
[6] Fed Inst Educ Sci & Technol Rio Grande do Norte, IFRN, Natal, RN, Brazil
[7] Univ Fed Rio Grande do Norte, UFRN, Family & Community Med, Natal, RN, Brazil
[8] Univ Fed Rio Grande do Norte, UFRN, Natal, RN, Brazil
[9] Sci Initiat Program PIBIC, Natal, RN, Brazil
[10] Univ Evora, Evora, Portugal
[11] Univ Fed Rio Grande do Norte, UFRN, Dept Nursing, Natal, RN, Brazil
来源
关键词
HIV; Acquired Immune Deficiency Syndrome; Assessment of Health Services; Patient Satisfaction; Quality of Health Care;
D O I
10.9789/2175-5361.2016.v8i4.5068-5073
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Objective: To evaluate the quality of care provided for people with HIV/AIDS at the Reference Center for the treatment of AIDS in Natal-RN, in the health professionals' perspective. Methods: Evaluative and quantitative research conducted in a public hospital in Natal/RN, from August 2010 to July 2011, through structured interviews with professionals who provide care for people with HIV. Results: The evaluation of the service was considered satisfactory by 58.8% of respondents, standing on nine indicators: support offered by the service, convenience of service hours, host, provided guidance on treatment, timeliness of health professionals, availability of antiretroviral drugs, availability of laboratory tests, professional/user relationship and ease of access to service. Conclusion: There was no significant difference in satisfaction with the indicators: punctuality of professionals, convenience of service timetables and availability of laboratory tests.
引用
收藏
页码:5068 / 5073
页数:6
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