TQM IMPLEMENTATION IN HOSPITALS

被引:3
|
作者
ALY, NA [1 ]
MACK, R [1 ]
机构
[1] CALIF STATE UNIV STANISLAUS,DEPT MKT,TURLOCK,CA 95380
关键词
D O I
10.1016/0360-8352(93)90280-B
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
This paper discusses the essential elements for successful Total Quality Management (TQM) implementation in hospitals, and the challenges that occur with such implementation. Guidelines for this implementation are provided to show how TQM tools can be used effectively in hospitals.
引用
收藏
页码:299 / 302
页数:4
相关论文
共 50 条
  • [31] A proposed model of TQM implementation in the Palestinian context
    Baidoun, S
    Zairi, M
    TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2003, 14 (10) : 1193 - 1211
  • [32] Possibilities and threats to TQM implementation in the innovation processes
    Lebedeva, Tatiana
    Yakovlev, Andrey
    Kepp, Natalia
    Ikramov, Ruslan
    INTERNATIONAL SCIENTIFIC CONFERENCE DIGITAL TRANSFORMATION ON MANUFACTURING, INFRASTRUCTURE AND SERVICE, 2019, 497
  • [33] TQM implementation and change management in an unfavourable environment
    Jones, Jefferey P.
    Seraphim, Daniele
    JOURNAL OF MANAGEMENT DEVELOPMENT, 2008, 27 (03) : 291 - 306
  • [34] The impact of the Organizational Culture on the implementation of TQM Programs
    Mohamed, Salum Soud
    Qin YuanJian
    2008 ISECS INTERNATIONAL COLLOQUIUM ON COMPUTING, COMMUNICATION, CONTROL, AND MANAGEMENT, VOL 3, PROCEEDINGS, 2008, : 386 - 389
  • [35] Implementation of TQM programs in small business organizations
    Anwar, S
    ASQC'S 51ST ANNUAL QUALITY CONGRESS PROCEEDINGS, 1997, : 1013 - 1025
  • [36] TQM Framework for Healthcare Sectors: Barriers to Implementation
    Ansari, Mohammad S. A.
    QUALITY INNOVATION PROSPERITY-KVALITA INOVACIA PROSPERITA, 2022, 26 (01): : 1 - 23
  • [37] TQM implementation: a case of a mining company in Ghana
    Boateng-Okrah, Ernest
    Fening, Fred Appiah
    BENCHMARKING-AN INTERNATIONAL JOURNAL, 2012, 19 (06) : 743 - 759
  • [38] TQM implementation in LDCs: Driving and restraining forces
    Mersha, T
    INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, 1997, 17 (1-2) : 164 - &
  • [39] TQM implementation: Organisation practices and information infrastructures
    Taylor, W. Andrew
    Omega, 1998, 26 (06): : 715 - 727
  • [40] TQM implementation: Does the legal system matter?
    Bhat, Vasanthakumar N.
    TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2006, 17 (06) : 685 - 690