LEARNED HELPLESSNESS AS AN EXPLANATION OF ELDERLY CONSUMER COMPLAINT BEHAVIOR

被引：19
|
作者：
LAFORGE, MC
机构：
来源：
JOURNAL OF BUSINESS ETHICS | 1989年 / 8卷 / 05期
关键词：
D O I：
10.1007/BF00381727
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
引用
收藏
页码：359 / 366
页数：8
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