LEARNED HELPLESSNESS AS AN EXPLANATION OF ELDERLY CONSUMER COMPLAINT BEHAVIOR

被引：19

|

作者：

LAFORGE, MC

机构：

来源：

JOURNAL OF BUSINESS ETHICS | 1989年 / 8卷 / 05期

关键词：

D O I：

10.1007/BF00381727

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

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页码：359 / 366

页数：8

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