MEASURING SATISFACTION WITH CARE IN THE NURSING-HOME SETTING - THE NURSING-HOME RESIDENT SATISFACTION SCALE

被引：29

作者：

ZINN, JS ^{[1
]}

LAVIZZOMOUREY, R ^{[1
]}

TAYLOR, L ^{[1
]}

机构：

[1] UNIV PENN, HLTH SERV, PHILADELPHIA, PA 19104 USA

来源：

JOURNAL OF APPLIED GERONTOLOGY | 1993年 / 12卷 / 04期

关键词：

D O I：

10.1177/073346489301200404

中图分类号：

R4 [临床医学]; R592 [老年病学];

学科分类号：

1002 ; 100203 ; 100602 ;

摘要：

This pilot study describes the development and evaluation of a 10-item survey instrument designed to measure nursing home residents' satisfaction with the care they receive. The instrument, consisting of three domains with three items in each (evaluating physician services, nursing services, and environment) and a global satisfaction item, was administered to 168 residents at four nursing homes within a 50-mile radius of Philadelphia. The test-retest and interrater reliability of the instrument was evaluated at both the item and group levels. Results indicate that this instrument measures satisfaction reliably over time by different interviewers. Few significant correlations were found between the level of reported satisfaction and resident characteristics such as age, cognitive functioning, gender, or facility of residence.

引用

页码：452 / 465

页数：14

共 50 条

[21] THE FUTURE OF NURSING-HOME CARE
PERRY, DP
[J]. NEW ENGLAND JOURNAL OF MEDICINE, 1991, 325 (05): : 360 - 361
[22] CARE OF THE NURSING-HOME PATIENT
PORTNOI, VA
[J]. NEW ENGLAND JOURNAL OF MEDICINE, 1990, 322 (02): : 135 - 135
[23] PATTERNS OF FRIENDSHIP IN A NURSING-HOME SETTING
MILLER, DB
BEER, S
[J]. GERONTOLOGIST, 1975, 15 (05): : 77 - 77
[24] RESIDENCY TRAINING IN THE NURSING-HOME SETTING
LUND, CA
[J]. JOURNAL OF THE AMERICAN PODIATRIC MEDICAL ASSOCIATION, 1990, 80 (05): : 236 - 237
[25] NURSING-HOME FINANCING REFORM - HOW WOULD IT AFFECT EXPENDITURES FOR NURSING-HOME CARE
SHORT, PF
KEMPER, P
[J]. INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 1994, 31 (02) : 141 - 152
[26] CUSTODIAL NURSING-HOME CARE - SETTING REALISTIC GOALS
SLOANE, PD
PICKARD, CG
[J]. JOURNAL OF THE AMERICAN GERIATRICS SOCIETY, 1985, 33 (12) : 864 - 868
[27] Resident satisfaction in the nursing home
Morris, J
McMullen, W
Morris, S
[J]. GERONTOLOGIST, 2004, 44 : 105 - 105
[28] RESIDENT BEHAVIOR AND STAFF DISTRESS IN THE NURSING-HOME
EVERITT, DE
FIELDS, DR
SOUMERAI, SS
AVORN, J
[J]. JOURNAL OF THE AMERICAN GERIATRICS SOCIETY, 1991, 39 (08) : 792 - 798
[29] THE SOCIAL NETWORK OF THE AGITATED NURSING-HOME RESIDENT
COHENMANSFIELD, J
MARX, MS
[J]. RESEARCH ON AGING, 1992, 14 (01) : 110 - 123
[30] RESUSCITATING THE NURSING-HOME RESIDENT - FUTILITY AND PSEUDOFUTILITY
MILES, SH
[J]. JOURNAL OF THE AMERICAN GERIATRICS SOCIETY, 1990, 38 (09) : 1037 - 1038

← 1 2 3 4 5 →