The goals-plans-actions model and the theory of planned behavior were used to predict what lead to students having a conversation about a disappointing grade with a faculty member. Participants (N = 130) completed two surveys. In the first survey, participants completed measures of primary and secondary goals, planning, decision to engage, attitudes, subjective norms, perceived behavioral control, and behavioral intentions. In the second survey, administered two to four weeks after the first, participants completed measures of action or behavior. Structural equation modeling was used to complete the data analysis. The results indicated support for both theories