A KNOWLEDGE EXCHANGE ARCHITECTURE FOR COLLABORATIVE HUMAN-COMPUTER COMMUNICATION

For three decades the concept of a tightly coupled human-computer partnership that would think and process information in a manner superior to that of either human or computer alone has been advanced. However, progress toward the development of such systems has been modest. A fundamental factor limiting progress in this area is the inability of humans and computer applications to communicate effectively. The development of effective communication between such complex and diverse entities is necessary for collaborative problem solving. Based on accepted reference models of human and computer communication, a combined human-computer communication architecture is developed for exchanging knowledge. The architecture explicitly recognizes and prescribes a set of syntactic and semantic content functions needed to exchange knowledge for the achievement of collaborative problem solving. The functional components of this architecture are presented, and its potential for the development of more effective human-computer interaction is examined.