Relative Severity of Air Line Passenger Complaints

被引：1
|
作者：
Banks, Seymour
机构：
来源：
JOURNAL OF APPLIED PSYCHOLOGY | 1951年 / 35卷 / 04期
关键词：
D O I：
10.1037/h0061891
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
引用
收藏
页码：260 / 264
页数：5
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