Adoption of Electronic Information System (SEI) by the Ministry of Justice: An assessment in the user perspective

This study investigate the attitude of users regarding the Electronic Information System (SEI), adopted by the Ministry of Justice (MJ) of Brazil, based on technology adoption dimensions according to Moore and Benbasat (1991). Questionnaires were applied among users of SEI (N=208), including verification of scale validity evidences by exploratory factor analysis. The results include: the reliability of the factors and the items of the dimensions of relative advantage and compatibility merged in only one factor; there is favorable attitude toward the SE); user groups using the SEI for a longer period differ in relation to beginners, regarding relative advantage, compatibility and trialability of the system; older people valued ease of use and trialability, while younger ones valued result demonstrability. The study recommends reflections concerning to relative advantage variable, which incorporated other factor, and also indicates new applications of the instrument in other public organizations that adopt SEI.