Exploring the Push and Pull Drivers in M-Government Framework that Influence Acceptance of Services on Mobile Devices

Information Technology has become an integral part in our everyday life. With the increasing trend of technology the use of hand held devices have become more common in a society. The extensive use of mobile devices has forced government to providing government services on such devices. Governments are striving to provide efficient and effective services using the wireless applications and infrastructure developed by private companies. Since many people in Saudi Arabia live in remote areas where facilities of IT infrastructure either non-existent or limited there is a need of such services in those areas. This study presents various factors in a framework that may help governments identifying necessary elements of m-government that help providing efficient services to citizens. In this study the author presents public requirements for the government services in Saudi Arabia and assesses the factors that may help the government to provide effective services.