OVERCOMING COMMUNICATION BARRIERS - COMMUNICATING WITH DEAF PEOPLE

THERE IS NO TYPICAL deaf or hard-of-hearing person. Deaf and hard-of-hearing patrons come from diverse backgrounds and use differing communication modes. Librarians can best communicate with and serve these individuals by learning and applying basic communication skills. Information on deafness and deaf people is presented, as are easily learned skills that are effective in communicating with deaf people in general.