Information Technology and Microfinance Institutions: Challenges and Lessons Learned

Microfinance Institutions have the potential to alleviate poverty across the world. However; they face molly challenges before they can grow to meet set objectives. The use of information technology holds promise to enable such growth. There are some key challenges that must be addressed by microfinance institutions before the full potential of IT can be realized. This paper articulates five key challenges that microfinance institutions face, particularly those operating in rural undeveloped areas in the developing world. This paper also discusses how some of these challenges are being overcome by these institutions. Finally, the authors lay out a framework for building and operating effective it formation systems.