INTERCULTURAL COMMUNICATION AS A SITUATED, CULTURALLY COMPLEX, INTERACTIONAL ACHIEVEMENT

The field of intercultural communication includes a variety of productive theoretical approaches as well as different methodological commitments. Some studies are built on the basis of self-report measures, aggregate tendencies, and/or resulting scores within and across national populations. This article focuses on a different kind of empirical study that is based upon careful observations of actual intercultural interactions and interpretations which honor the participants' views of those interactions. The article first diagrams the process of intercultural communication as a situated, cultural accomplishment. Next, distinct and complementary modes of analyses for phases of such study are presented. Finally, specific goals and eventual insights are discussed.