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THE DETERMINANTS OF CONSUMER COMPLAINTS
被引:12
|
作者
:
OSTER, S
论文数:
0
引用数:
0
h-index:
0
OSTER, S
机构
:
来源
:
REVIEW OF ECONOMICS AND STATISTICS
|
1980年
/ 62卷
/ 04期
关键词
:
D O I
:
10.2307/1924785
中图分类号
:
F [经济];
学科分类号
:
02 ;
摘要
:
引用
收藏
页码:603 / 609
页数:7
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