KNOWLEDGE ACQUISITION USING HYPERTEXT

This paper addresses the issue of supporting knowledge acquisition using hypertext. We propose a way of tightly integrating hypertext and structured object representation, using Artificial Intelligence (AI) frames for the basic representation of hypertext nodes. Epistemologically, a dual view of the resulting space is of interest. One view is that of hypertext which emphasizes nodes containing text, including formal knowledge representation. The other view focuses on objects with certain relationships, which define a semantic network. Both in hypertext and in semantic networks the relations between chunks of knowledge are explicitly represented by links. However, in today's hypertext systems a node typically contains just informal text and references to other nodes. Our approach additionally facilitates the explicit representation of structure "inside " hypertext nodes using partitions. We show the usefulness of such a tight integration for knowledge acquisition, providing several features useful for supporting it based on a level of basic hypertext functionality. In particular, we sketch a method for doing knowledge acquisition in such an environment. Hypertext is used as a mediating "semiformal" representation, which allows experts to directly represent knowledge without the immediate support of knowledge engineers. These help then to make this knowledge operational, supported by the system's facility to provide templates as well as their links to the semiformal representation. As an example of our results of using this method of knowledge acquisition, we illustrate the strategic knowledge in our application domain. More generally, our approach supports important aspects of (software) engineering knowledge-based systems and their maintenance. Also their user interface can be improved this way.