In English and en Espanol?: Language Accessibility of County Websites

被引:4
|
作者
McDonald, J. S. [1 ]
Merwin, Gerald A. [2 ]
Merwin, Keith A. [3 ]
Morris, Regina K. [1 ]
Brannen, Edris L. [4 ]
机构
[1] Univ Texas El Paso, Publ Adm Program, El Paso, TX 79968 USA
[2] Valdosta State Univ, Dept Polit Sci, Valdosta, GA USA
[3] Merwin Associates, Jacksonville, FL USA
[4] Valdosta State Univ, Dept Modern & Class Languages, Valdosta, GA USA
关键词
language diversity; Spanish language; county government; e-government; website;
D O I
10.1080/01900692.2011.613880
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
This article examines the response of U.S. county government websites to language diversity among county residents. Employing a survey of county websites and U.S. Census data, our findings reflect a general lack of Spanish language accessibility. The study finds that population size and proportion of Spanish-speaking population do not positively impact county website Spanish language accessibility. Border states from California to Florida outperform northern states. There are, however, notable exceptions to the generally negative findings of the study, especially with regard to identification of best practices and other opportunities that support efforts to become more language-inclusive.
引用
收藏
页码:837 / 842
页数:6
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