CUSTOMER SERVICE IN PUBLIC-ADMINISTRATION

被引：30

|

作者：

WAGENHEIM, GD

REURINK, JH

机构：

来源：

PUBLIC ADMINISTRATION REVIEW | 1991年 / 51卷 / 03期

关键词：

D O I：

10.2307/976950

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

引用

收藏

页码：263 / 270

页数：8

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