MAKING CUSTOMER SERVICE MORE THAN JUST A SLOGAN

被引：0

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作者：

MCLAURIN, DL

BELL, S

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来源：

QUALITY PROGRESS | 1993年 / 26卷 / 11期

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中图分类号：

T [工业技术];

学科分类号：

08 ;

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页码：35 / 39

页数：5

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