PERFORMANCE EFFECTS OF HUMAN AND ORGANIZATIONAL-DEVELOPMENT AND TECHNOLOGICAL-DEVELOPMENT

The performance effects of technological development and of human resource management development are discussed. Three different paths of development are defined. One is technological upgrading, and the second is development of the human resources of the company and organizational changes. The third is a combined approach aimed at a synchronous development of technology and human resource management. The technological and organizational developments between 1987 and 1992 of 70 Swedish companies are analyzed, as well as the corresponding changes of six performance measures. The results indicate significant correlations between development of human resource management and most of the performance measures, whereas just a few performance increases are correlated with upgraded technology. (C) 1994 John Wiley & Sons, Inc.