Accessibility in urban public transportation from the perspective of bus drivers and collectors

In cities, people commute mainly on foot or by public transportation. A bus system that can be used by everyone aims at reducing barriers that restrict participation and limit activities, minimizing situations of disadvantage. The objective of this study was to describe the accessibility of urban transportation in Uberaba, Minas Gerais state, from the perspective of bus drivers and collectors. Data were gathered from drivers and collectors of one of the transportation companies of the city through a self-administered form elaborated by the researchers, containing three questions with discursive answers. Data analysis occurred by thematic content analysis resulting in the establishment of three categories. One hundred thirty-five subjects were approached by the research, 35 were excluded for not belonging in the inclusion criteria. Most subjects refer to the equipment as inadequate, highlighting ineffective accessibility. All of the subjects surveyed consider themselves as being able to utilize the vehicles accessibility equipment.