Cloud CRM: State-of-the-Art and Security Challenges

被引：0
|
作者：
Shaqrah, Amin [1 ]
机构：
[1] Taibah Univ, Coll Business Adm, Medina, Saudi Arabia
来源：
INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS | 2016年 / 7卷 / 04期
关键词：
Cloud computing; CRM; Security; Cloud Security;
D O I：
暂无
中图分类号：
TP301 [理论、方法];
学科分类号：
081202 ;
摘要：
Security undoubtedly play the main role of cloud CRM deployment, since the agile firms utilized cloud services in the providers infrastructures to perform acute CRM operations. In this paper researcher emphasis on the cloud CRM themes, security threads the most concern. Some aspects of security discussed concern on deployment the cloud CRM like: Access customers' database and control; secure data transfer over the cloud; trust among the enterprise and cloud service provider; confidentiality, integrity, availability triad; and security hazard, future studies and practice are presented at the end.
引用
收藏
页码：39 / 43
页数：5
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