A SURVEY OF STRESS, JOB SATISFACTION AND BURNOUT AMONG HAEMODIALYSIS STAFF

Background: Burnout, psychological distress and job satisfaction experienced by healthcare workers in general are well documented in the literature; however, there is a paucity of research that focuses on the experiences of haemodialysis staff. Method: The study investigates burnout, psychological distress and job satisfaction in a sample of 50 haemodialysis staff from two units in one National Health Service (NHS) trust in London, England, using the Maslach Burnout Inventory (MBI), General Health Questionnaire (GHQ-12) and the Minnesota Satisfaction Questionnaire (MSQ). Results: The majority of staff did not experience burnout or psychological distress and were satisfied with their jobs. However, some participants had low personal accomplishment and were dissatisfied with certain areas of their jobs. Age and length of haemodialysis experience were associated with burnout, job satisfaction and psychological distress. Conclusions: Older staff and staff with a greater length of service in haemodialysis have higher levels of burnout, psychological distress and job dissatisfaction.