QUALITY OF SERVICE FOR PEOPLE WITH LEARNING-DISABILITIES

被引：0

作者：

GODDARD, A

INGHAM, R

SPACKMAN, A

WILLIAMS, J

机构：

[1] UNIV SOUTHAMPTON,DEPT PSYCHOL,SOUTHAMPTON SO9 5NH,HANTS,ENGLAND

[2] UNIV SOUTHAMPTON,INST HLTH POLICY STUDIES,SOUTHAMPTON SO9 5NH,HANTS,ENGLAND

[3] SOUTHAMPTON COMMUNITY TRUST,SOUTHAMPTON,HANTS,ENGLAND

来源：

PUBLIC MONEY & MANAGEMENT | 1995年 / 15卷 / 03期

关键词：

D O I：

10.1080/09540969509387883

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

This article reports on a research project on the implementation of Total Quality Management concerned with introducing a cultural change, together with changes in management systems, by using quality circles. The results of a questionnaire which was distributed to those people involved in the project are discussed.

引用

页码：59 / 63

页数：5

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