CONFLICT-RESOLUTION - CRITICAL TO PRODUCTIVE SCHOOLS OF NURSING

Conflict, a normal component of university life, is enhanced in today's schools of nursing because of declining resources and increased expectations of faculty. Management of conflict for positive change and increased productivity is essential for academic leaders. A variety of strategies to diagnose, confront, and resolve conflict are important resources to facilitate change and allow faculty and administrators to respond to new opportunities and challenges. Collaboration and win/win strategies are ideal, but not always possible. Alternative approaches to confront destructive conflict, yet present options that benefit individuals as well as schools are also essential.