ENHANCING SERVICE DELIVERY IN LOCAL GOVERNMENT: THE CASE OF A DISTRICT MUNICIPALITY

被引：0

作者：

Pretorius, Dalene ^{[1
]}

Schurink, Willem ^{[1
]}

机构：

[1] Univ Johannesburg, Dept Human Resource Management, Johannesburg, South Africa

来源：

SA JOURNAL OF HUMAN RESOURCE MANAGEMENT | 2007年 / 5卷 / 03期

关键词：

Leadership performance; governance; service delivery; monitoring; grounded theory;

D O I：

暂无

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This article offers a leadership. It offers a leadership model for enhancing service delivery within local government. Applying modernist qualitative methodology, particularly a combination of casing and grounded theory, the study offers the Retro Advanced Leadership Model which comprises (1) management of leadership performance, (2) legislative imperatives, (3) the achievement of realistic goals, and (4) continuous maintenance and monitoring of achievements. Key implications and recommendations are provided.

引用

页码：19 / 29

页数：11

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