Relationships and engagement The challenges and opportunities for effective leadership and change management in a Canadian research library

Purpose - This paper aims to overview the professional context for Canadian research libraries (as outlined in the 8Rs Canadian Library Human Resources Study by Ingles et al.) and to examine the approach and response to dynamic human resources challenges and opportunities unfolding through a strategic planning and change management process at the University of Saskatchewan (U of S) Library. Design/methodology/approach - The paper discusses the context and challenges for Canadian research libraries as highlighted in the 8Rs Study and overviews this in the context of the U of S Library's response through its strategic planning and change management process. It explores institutional responses and the possibilities of joint collaborative action across member libraries of the Canadian Association of Research Libraries (CARL). Findings - The study finds that greatest challenge to transforming library services, resources and facilities lies in transforming the knowledge, skills and abilities of library staff and to developing new models and approaches to professional practice, which meet and exceed client expectations and overcome the traditionally conservative approach to the practice of librarianship. Originality/value - The paper provides a discussion on strategic options and strategies for research libraries as exemplified by the experiences and work underway at the U of S Library. While some of the context is Canadian specific, the U of S response contains many strategies applicable in other academic and research libraries contexts.