Using social media to build community disaster resilience

Several emergency management researchers and practitioners have suggested that the use of social media can help build community disaster resilience. This article develops a strategic framework for the social aspects of disaster resilience-building based on the Australian National Strategy for Disaster Resilience. It then investigates the current and potential use of social media related to the strategic framework. The article concludes by discussing the possible implications for emergency managers of using social media within such a framework.