The Problems and Challenges of Managing Crowd Sourced Audio-Visual Evidence

A number of recent incidents, such as the Stanley Cup Riots, the uprisings in the Middle East and the London riots have demonstrated the value of crowd sourced audio-visual evidence wherein citizens submit audio-visual footage captured on mobile phones and other devices to aid governmental institutions, responder agencies and law enforcement authorities to confirm the authenticity of incidents and, in the case of criminal activity, to identify perpetrators. The use of such evidence can present a significant logistical challenge to investigators, particularly because of the potential size of data gathered through such mechanisms and the added problems of time-lining disparate sources of evidence and, subsequently, investigating the incident(s). In this paper we explore this problem and, in particular, outline the pressure points for an investigator. We identify and explore a number of particular problems related to the secure receipt of the evidence, imaging, tagging and then time-lining the evidence, and the problem of identifying duplicate and near duplicate items of audio-visual evidence.