How to Measure Customer Satisfaction (2nd Edition)

被引：0

|

作者：

Narasimhan, K. ^{[1
]}

机构：

[1] Univ Bolton, Bolton, England

来源：

MEASURING BUSINESS EXCELLENCE | 2006年 / 10卷 / 01期

关键词：

D O I：

10.1108/13683040610652230

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

收藏

页数：2

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