QUALITY MANAGEMENT IN TOURISM AND HOSPITALITY INDUSTRY

被引:0
|
作者
Hrgovic, Ana-Marija Vrtodusic [1 ]
机构
[1] Sveuciliste Rijeci, Fak Turisticki & Hotelski Menadzment Opatiji, Rijeka, Croatia
来源
关键词
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:121 / 133
页数:13
相关论文
共 50 条
  • [1] THE QUALITY OF HUMAN RESOURCES IN TOURISM AND HOSPITALITY INDUSTRY IN MONTENEGRO
    Radjenovic, Misko
    [J]. TRANSFORMATIONS IN BUSINESS & ECONOMICS, 2018, 17 (02): : 86 - 94
  • [2] Service quality management in hospitality, tourism and leisure
    McLean, F
    [J]. TOURISM MANAGEMENT, 2003, 24 (01) : 115 - 116
  • [3] Performance measurement and management research in the hospitality and tourism industry
    Altin, Mehmet
    Koseoglu, Mehmet Ali
    Yu, Xiaojuan
    Riasi, Arash
    [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2018, 30 (02) : 1172 - 1189
  • [4] HUMAN RESOURCES MANAGEMENT FOR TOURISM AND HOSPITALITY INDUSTRY IN RUSSIA
    Mosalev, A., I
    Shpilina, T. M.
    Shcheglova, O. G.
    Gizyatova, A. Sh
    [J]. 17TH THEORETICAL AND PRACTICAL CONFERENCE OPPORTUNITIES FOR DEVELOPMENT OF REGIONAL STUDIES OF SIBERIA AND NEIGHBOURING AREAS, 2018, 204
  • [5] Green Hospitality Management Assessment in the Romanian Tourism Industry
    Gina, Lefter
    Daniela, Firoiu
    Georgiana, Ciuchete Stela
    [J]. 2012 2ND INTERNATIONAL CONFERENCE ON APPLIED SOCIAL SCIENCE (ICASS 2012), VOL 2, 2012, : 25 - +
  • [6] Service quality research on China's hospitality and tourism industry
    Tsang, Nelson K. F.
    Lee, Louisa Yee-Sum
    Qu, Hailin
    [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2015, 27 (03) : 473 - 497
  • [7] Working capital management and firm performance in the hospitality and tourism industry
    Chambers, Nurgul
    Cifter, Atilla
    [J]. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2022, 102
  • [8] Talent Management in the Tourism and Hospitality Industry: Evidence from Iran
    Bagheri, Moslem
    Baum, Tom
    Ebrahimi, Abolghasem
    Abbasi, Abbas
    [J]. ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH, 2020, 31 (01): : 88 - 98
  • [9] A Framework for Knowledge-Based Crisis Management in the Hospitality and Tourism Industry
    Racherla, Pradeep
    Hu, Clark
    [J]. CORNELL HOSPITALITY QUARTERLY, 2009, 50 (04) : 561 - 577
  • [10] IMPROVEMENT OF FOREIGN EXCHANGE RISK MANAGEMENT IN TOURISM AND HOSPITALITY INDUSTRY ENTERPRISES
    Skabeeva, Larisa
    Shaliapina, Marina
    Panova, Nataliia
    Nikolskaya, Elena
    Lebedeva, Olga
    [J]. ANAIS BRASILEIROS DE ESTUDOS TURISTICOS-ABET, 2022, 12