INFORMATION TECHNOLOGY DEVELOPMENTS AND IMPLICATIONS FOR NATIONAL POLICIES

A review is made of the global status of information technology (IT) development and new opportunities identified for government IT policies. Despite operational problems, IT innovations continue apace. Poor human-computer interaction, user friendliness and lack of standardization are all key issues which must be addressed. Globalization trends, east-west politicomilitary changes and third world development, all have implications for government IT policies over the coming decade-and the right directions must be pursued now to derive real benefits from IT and move towards a true information economy.